Frequently Asked Questions

2026-01-01 00:00:00

Was your mail seized because the amount on the waybill was too high?

Whether your mail needs to be declared for customs clearance is not determined by customs by checking each waybill individually. Instead, they use an X-ray machine to scan the mail, check the general contents and size, and then decide. Smaller items are generally easier to release directly. Therefore, we recommend using small parcels.